We received an email from a reader informing us about dispute between himself and Lufthansa Miles&More about the cancellation of an award ticket several weeks ago.
Here’s a comprehensive look at IHG’s coronavirus policies and IHG Rewards Club promotional opportunities for April 2020.
Remember to forward us promotional offers by email that you receive from both hotels and airlines. You can send questions and comments as well.
As we reported last week, Virgin Australia has been trying to find a solution to avert going into administration and has failed to negotiate a bailout deal with the Australian federal and regional governments.
Deloitte has confirmed that it was appointed as the administrator and people working on the case. The airline itself hasn’t, however, made an official announcement yet.
IHG Rewards Club has extended a 50% bonus on Bonus Points Packages when staying at select Americas hotels through December 30, 2020.
Members must book their stays at the hotels below by June 30 to qualify. Bonus Points Package points are elite qualifying, but the extra 50% bonus points are not.
We wrote last week about SAS Eurobonus policies in regards to the coronavirus (read more here) and what I thought to be an incomplete response from the airline.
While other programs have extended member tiers and points/miles expiry, SAS was not doing any of that based on the information on their website.
Accor Plus is a paid membership that allows its members to enjoy the stay and F&B discounts, including a free night certificate, at participating hotels in Asia-Pacific.
Accor Live Limitless has already introduced status extensions for members in Greater China (read more here) and worldwide (read more here). Now, Accor Plus is extending memberships and certificates by six months due to Covid-19.
Comprehensive List: All Frequent Flyer, Hotel Loyalty & Rental Car Status Extension Policies 2020-2021 (COVID-19 Relief)
For a better overview we decided to create a comprehensive list for all airlines, hotels and car rental companies that are offering an elite status extension policy to their member during the COVID-19 period and beyond.
Accor has updated (again) its coronavirus cancellation policy by adding yet another country to the list that is excluded from providing cash refunds.
Accor won’t require hotels now in four countries of France, Spain, Italy, and Greece (just added) to provide refunds.
Transport Canada announced on Friday that from Monday (April 20, 2020), passengers wishing to travel by air MUST bring a non-surgical face mask or face covering.
The same authority strongly advises but doesn’t require passengers to take the same measurements when traveling by bus or rail.
Marriott was late, both announcing its first cancellation policy and Bonvoy elite status extensions for members.
The reservation cancellation policy was excellent, as we have noted, but now has been changed for worse for those in part of a group or block booking.
A few days ago I wrote about the possibility of South African Airways going under after the government cut off future funding but little did I know the lights would go out in just two weeks
According to media reports SAA is in the final phases of terminating the employment of their entire workforce by the at the April which is less than two weeks from today.
Bangkok Airways has joined other airlines in offering their FlyerBonus status customers a one year extension to their tier levels to provide some relief during this period.